Altor: Security Application
for Tradies
-
Project Type: Capstone Project – UX Interaction Design
Timeframe: 12 weeks, Semester 2, 2024
Team: Emily Arvidsson, Elian Cagliero, Cam Robertson, Zoe Herrera, Yasmine Ayoubi
Objective: Design a mobile security app to help tradies protect their tools and vehicles from theft through tracking, real-time alerts, and multi-user access. -
UX/UI Designer – Led research, wireframing, prototyping, and user testing.
User Researcher – Conducted interviews, digital ethnography, and usability testing.
Visual Designer – Created high-fidelity UI designs and branding aligned with user needs. -
Design & Prototyping: Figma, Miro
Research & Documentation: Google Forms, Notion
Testing & Analysis: Usability testing, SWOT analysis -
Commendation Capstone Project – Top UX Interaction Design Capstone Group at GradX Exhibition.
The Challenge: Tradies face frequent tool and vehicle theft, leading to financial loss and work disruptions. Existing security solutions lack customisation, ease of use, and integration with tradies' daily workflows, making theft prevention and recovery inefficient.
Opportunity: Design a user-friendly security app with real-time tracking, automated alerts, multi-user access, and offline functionality that seamlessly integrates with tradies’ work routines, enhancing security, trust, and efficiency in tool management.
Key Insights from Research
Gaps in inventory tracking and theft reporting.
Lack of real-time alerts and automation.
Need for team-based security access and custom notifications.
Research & Discovery
Methods Used:
Literature Review: Trends in security tech and app usability.
Focus Groups: Insights from tradies about security concerns and app expectations.
User Interviews: Real-world pain points and feature priorities.
Digital Ethnography: Observing tradies’ security behaviours and industry gaps.
Competitor Analysis: Evaluating existing security apps and their shortcomings.
Key Insights:
Need for inventory management & tracking.
Importance of custom alerts (phone calls, SMS, unique ringtones).
The desire for offline functionality & trust-building transparency.
Ideation & Design Process
Wireframes & Early Concepts:
Focused on intuitive onboarding, quick-access security controls, and real-time alerts.
Explored dark mode & high-contrast UI for outdoor visibility.
Key Design Decisions:
Smartwatch & Widget Integration: Quick security toggles.
Customisable Security Alerts: Users choose their preferred notification method.
Multi-User Access & Permissions: Enabling team-based security.
Prototyping & Testing
User Testing Methods:
SWOT Analysis: Evaluated usability, reliability, and feature effectiveness.
Usability Testing: Focused on onboarding, navigation, and feature interactions.
Iteration & Refinement: Improved notifications, access control, and user feedback mechanisms.
Key Refinements:
Improved alert customisation to distinguish security notifications.
Simplified incident reporting & theft documentation.
Enhanced team-access controls for shared vehicle security.
Final Design
Features:
Final Features:
Real-time theft alerts with custom notification settings.
Tool inventory tracking with serial number logging.
Multi-user security access for teams.
Seamless onboarding & support.
Smartwatch & widget integration (future roadmap).
Reflection & Next Steps
Key Takeaways:
Research-driven design directly impacts usability and adoption.
Customisation & flexibility are critical for user engagement.
Industry-specific solutions must address real user pain points to gain trust.
Future Opportunities:
Expand to a web platform for fleet managers.
Develop smartwatch & IoT integrations for enhanced security.
Improve AI-driven theft detection & predictive security measures.